Enhancing Global Operations with JMP Technology Services and Digital Realty
In the highly competitive world of international sports betting, latency and inconsistent service quality can have significant impacts on customer satisfaction and business performance. Cashpoint, a leading provider in this space, recognized the need to address these issues to maintain its competitive edge. To achieve this, Cashpoint partnered with JMP Technology Services and Digital Realty’s PlatformDIGITAL® to overhaul its digital infrastructure.
The collaboration focused on centralizing Cashpoint’s IT operations to reduce latency across its global network. With Digital Realty’s expansive infrastructure and JMP’s expertise in managing complex IT environments, Cashpoint was able to achieve a 57% reduction in cross-connect setup times. This improvement not only enhanced the speed and reliability of their services but also provided a scalable solution capable of supporting future growth.
JMP Technology Services played a crucial role in the transition, ensuring that the migration process was meticulously planned and executed. Their deep understanding of the technical challenges involved allowed Cashpoint to move forward without disruptions, enabling a smooth transition to the new platform.
With this new setup, Cashpoint has seen a marked improvement in service quality across its four operational countries. The elimination of latency issues has led to a more consistent and reliable user experience, crucial for a business that relies on real-time data processing. The success of this project demonstrates the value of partnering with specialized service providers like JMP and Digital Realty, who can deliver tailored solutions to meet specific business needs.